Contact Us

Customer service / Consumer inquiries

If you have an inquiry about a specific US or Canadian product, please email You can also reach us at 1-978-988-3833 (choose option 2) or 1-800-319-9151 (choose option 2). Our Massachusetts office is open Monday through Friday, 8am to 5pm EST.

Please note: Pur-Absorb Iron™, Nelsons™ H+care Hemorrhoid Cream and Wipes, Nelsons™ Creams, and Pure & Clear Acne Care are, unfortunately, no longer available in the United States. We apologize for any inconvenience. Should pur-Absorb return, we are creating a database of customers who would like to be notified. If you would like to be included on that list please email us at Or call the number above.


Social media

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Education inquiries

For education inquiries, including courses and classes to become a Bach Foundation Registered Practitioner (BFRP) or Bach Foundation Registered Animal Practitioner (BFRAP), the Bach International Education Program (BIEP), or anything related to our educational programs, please contact:


Commercial partner inquiries

If you are a distributor, broker or retailer — be it pharmacy, health food or grocery retail — please contact our sales team:


Press inquiries

If you are a member of the press with an inquiry, please contact:



If you would like to contact our United States office, or one of our global offices, please see details below:

USA office (Boston, USA) for US and Canada

  • Email:
  • Phone:  1-978-988-3833 or 1-800-319-9151, Monday through Friday, 8am to 5pm EST
  • Fax: 1-978-988-0233
  • Address: Nelsons, 21 High Street, Suite 302, North Andover, MA 01845 
  • Website:

UK headquarters (London, UK)

  • Email:
  • Phone: +44 (0)20 8780 4200
  • Fax: +44 (0)20 8789 0141
  • Postal address: A Nelsons and Co Ltd, Nelsons House, 83 Parkside, Wimbledon, London SW19 5LP
  • Website:
  • UK manufacturing site (London, UK)

    • Email:
    • Phone: +44 (0)20 8780 4200
    • Fax: +44 (0)20 8780 5871
    • Postal address: 5-9 Endeavour Way, Wimbledon, London, SW19 8UH

      Nelsons Homeopathic Pharmacy (London, UK)

      Spatone Spa (Trefriw Wells Spa, Wales, UK)

      German office (Hamburg, Germany)

      • Email:
      • Phone: +49 40 61 18 33 0
      • Fax: +49 40 61 18 33 13
      • Postal address: Nelsons Gmbh, Heegbarg 2, D-22391, Hamburg, Germany