Answers to Frequently Asked Questions
Q – How often can I use RESCUE REMEDY®?
A – Use RESCUE® products as directed on the label and Drug Facts panel. RESCUE REMEDY® Spray and RESCUE REMEDY® Dropper products can be repeated as necessary. Other RESCUE® products have different dose limits so always check the label. As always, if you are pregnant or breastfeeding, ask a healthcare practitioner before use. And ask a doctor before use in children under 12 years of age.
Q – How do I use RESCUE REMEDY®?
A – Use RESCUE® products as directed on the label and Drug Facts panel. If you are pregnant or breastfeeding, ask a healthcare practitioner before use. Ask a doctor before use in children under 12 years of age. For RESCUE REMEDY® Spray, bring the spray nozzle up to your mouth and apply 2 sprays onto the tongue. For RESCUE REMEDY® Dropper, take 4 drops directly on the tongue or 4 drops in water and sip at intervals.
Q – What are the uses of RESCUE REMEDY®?
A – All RESCUE® products are made from a formula trusted worldwide for generations and are used for relief from occasional stress. See this RESCUE® products page for the list of current products. Additionally, RESCUE® SLEEP products help with sleeplessness caused by nighttime repetitive thoughts, and RESCUE CREAM® helps to soothe stressed skin.
Q – How is RESCUE REMEDY® made?
A – In exactly the same way it has been for over 80 years. The flowers are each hand-picked from a beautiful little cottage in rural Oxfordshire, England. Once diluted according to Dr. Bach's methods, they head down to our factory in Wimbledon, London to be blended into our various products and packaged into our distinctive yellow packs. They are then ready to head out to stores all over the world.
Q – Does RESCUE REMEDY® interact with any other drugs or medication?
A – RESCUE® products are considered to be a safe form of treatment that can be used in addition to conventional medicine. However, we always recommend speaking with your physician prior to taking any new drug or supplement.
Q – Can I use RESCUE REMEDY® while pregnant or breastfeeding?
A – If you are pregnant or breastfeeding, always ask your healthcare practitioner before introducing any new substance into your system.
Q – Is RESCUE REMEDY® safe for use in children?
A – Always ask a doctor before use in children under 12 years of age, even with the RESCUE REMEDY® KIDS formula.
Q – Why do some RESCUE REMEDY® products smell and taste like brandy?
A – That's because our RESCUE REMEDY® Droppers and Sprays are preserved in 27% grape alcohol, so the smell and the taste is characteristic of brandy.
Q – If it tastes and smells like alcohol, can I still use it before driving or before an interview?
A – Yes, if used according to the dosage instructions given: 4 drops or 2 sprays per dose.
Q – Is there an alcohol-free version of RESCUE REMEDY®?
A – Yes, both our RESCUE REMEDY® KIDS and RESCUE REMEDY® PET products are preserved in glycerine and water, and no alcohol. Glycerine gives it a sweet flavor. RESCUE REMEDY® KIDS can be used by adults too. Alcohol-free RESCUE® products include RESCUE® PASTILLES and RESCUE® PEARLS and RESCUE® SLEEP LIQUID MELTS.
Q – How are RESCUE® products related to Bach® Original Flower Remedies products?
A – All RESCUE® products (which include RESCUE REMEDY® Dropper and Spray) are made using the famous RESCUE REMEDY® formula: a blend of five of the 38 Bach® Original Flower Remedies selected by Dr. Bach to provide gentle, non-habit forming everyday stress relief. The five remedies are: Rock Rose, Impatiens, Clematis, Star of Bethlehem and Cherry Plum. All RESCUE® SLEEP products contain a sixth remedy: White Chestnut. RESCUE® CREAM also contains a sixth remedy: Crab Apple. To learn more, see the Bach® Original Flower Remedies website at BachRemedies.com or go to the online guide to the 38 Bach® remedies page.
Q – Does RESCUE REMEDY® have a satisfaction guarantee?
A – Yes, there is a satisfaction guarantee on all RESCUE® products. If you are not satisfied, simply take the product back to the store with your receipt for a full refund. If that is not possible, please email us at CustomerServiceUSA@nelsons.net or call us at 1-978-988-3833 (choose option 2) or 1-800-319-9151 (choose option 2). Our Massachusetts office is open Monday through Friday, 8am to 5pm EST.
Q – Can I give RESCUE® PASTILLES to my pets?
A – No. RESCUE® PASTILLES were developed for human consumption only, and are not suitable for animals. The sugar substitute they contain is not suited for animals and the chewy texture may be a choking hazard for your pet. Instead, give them the RESCUE REMEDY® PET drops as directed on the label. For more on our Pet formula please see our RESCUE REMEDY® PET website at BachRescueRemedyPet.com.
Q – How often can I use RESCUE® SLEEP?
A – Use RESCUE® SLEEP products as directed. If sleeplessness persists, speak to your healthcare practitioner.
RESCUE® SKIN CARE
Q – I have very sensitive skin, can I use RESCUE CREAM?®
A – RESCUE CREAM® is designed especially for people with sensitive skin. However, everyone is different and so we always recommend testing RESCUE CREAM® on a small patch of skin before widespread use.
If you have other questions, please contact our customer service. Please use the “Contact Us” link in the yellow band below.